Group Benefits FAQs
What are the responsibilities of A-1's Benefits Department?The Benefits Department handles the complete administration of A-1's group insurance plans. This includes enrollments, terminations, changes, payroll deductions for premiums, as well as COBRA administration. We also handle the distribution of insurance materials as needed by clients and employees (provider directories, new hire kits/forms, etc.). A-1 takes special pride in our customer service and offers assistance to clients and employees with questions on claims, ID cards and any other issues they may have with insurance companies. We also have experts that are trained to help explain any detailed questions that may arise regarding our benefit plans.
If I do not have any benefits or insurance plans now, can A-1 help?
Yes. A-1 is a one-stop source for your benefit needs. We offer medical, life, dental, disability, vision, 401(k), Flexible Spending Accts. and Section 125. We will assist in the enrollment and setup of the plans that best suit your needs.
How do I know the Benefits Package offered by A-1 is top quality?
It is A-1's intent to provide the best insurance plans available at an affordable cost. A-1 contracts with A+ Best-rated carriers.
What are the advantages of A-1's 401(k) plan?
- Reduced federal and state income taxes (most states)
- Tax-deferred investment growth
- Investment flexibility
- 24 hour / 7 day access to personal account information via Voice Response Unit (VRU) or Internet
- Quarterly personalized statement of account
- Convenience of payroll savings
What if my company had a 401(k) plan through another arrangement?
A-1's plan may receive rollover funds if appropriate. The current plan could also be maintained or frozen.
Will A-1's plan allow a rollover of funds to another 401(k) plan?
If a client does rollover 401(k) assets to A-1's 401(k) plan, what happens to funds for employees that do not participate in the new plan?
You will transfer the funds for all participants from the previous plan to the new plan. Each employee selects what funds he/she wants the money invested in. Employees do not have to participate through payroll deduction contributions.
How are the benefit programs communicated to the employees?
One of A-1's Client Service Coordinators will visit your location to explain to your employees that you have contracted with A-1 in order to offer them better benefits. Each employee will be given full details as to the available benefits.